Get in Touch
Email Us
General Inquiries: contact@yolingo.info
Student Support: support@yolingo.info
Teachers: careers@yolingo.info
We respond within 24 hours Send EmailCall or Text
Phone/WhatsApp: +1 818 262 1520
Hours: Mon-Fri 9am-8pm EST
Weekends: 10am-4pm EST
Emergency: Available 24/7 for current students
WhatsApp ChatResponse Time
Email: Within 24 hours (usually faster)
WhatsApp: Within 2 hours during business hours
Phone Calls: Immediate during business hours
Weekend inquiries: Next business day
Fastest Response: WhatsApp during business hours
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Frequently Asked Questions
How soon can I start lessons?
You can start within 24-48 hours of registration! We'll match you with a perfect teacher based on your goals and schedule your first lesson. Most students have their first lesson within 24 hours during business days.
Do you offer trial lessons?
Yes! Book a free 30-minute trial lesson to experience YoLingo's unique teaching style before committing. No credit card required for the trial. You'll get a real lesson with a native teacher and personalized feedback.
Can I switch teachers?
Absolutely! If the teaching style doesn't match your learning preferences, we'll find you a better match within 24 hours at no extra cost. We want you to have the best learning experience possible.
What if I need to reschedule?
We offer flexible rescheduling with 24-hour notice. For private lessons, we guarantee make-up sessions. Group classes provide recorded sessions and the option to join another session that week if available.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are secure and encrypted. We also offer installment plans for longer commitments.
Are your teachers certified?
Yes! All YoLingo teachers are native speakers with teaching certifications (DELF/DALF for French, DELE for Spanish) and university degrees. They have 3+ years of teaching experience and undergo regular training.
Virtual Language School
YoLingo operates as a virtual language school, connecting students with native teachers worldwide. This allows us to offer the best teachers regardless of location and provide flexible scheduling across time zones.
Global Teachers
Native teachers from France, Spain, and growing locations worldwide.
Virtual Classes
Interactive online lessons via Zoom, Google Meet, or our custom platform.
24/7 Access
Learning materials and recorded sessions available anytime, anywhere.
Global Community
Connect with language learners from around the world in our community.